At 24K Milk, we value your trust and commitment to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, mobile application, or avail our home delivery services.

1. Collection of Personal Information

We collect personal information from you when you:

-Register for a milk membership on our website or mobile application
-Place an order for home delivery of milk or other dairy products
-Contact us through phone, email, or chat support

The personal information we collect may include:

- Name
- Email address
-Phone number
- Address
-Password (for online registration)

2. Use of Personal Information

We use your personal information for the following purposes:

-To process and fulfill your orders for home delivery
-To manage your milk membership and provide personalized services
-To communicate with you through email, phone, or SMS
-To improve our services and overall customer experience
-To comply with applicable laws and regulations

3. Disclosure of Personal Information

We may disclose your personal information to:

- Our employees, agents, or contractors who require access to your information to fulfill their duties
- Third-party service providers who assist us in processing payments, delivering products, or providing customer support
- Government authorities or law enforcement agencies as required by law or in response to a valid subpoena

4. Protection of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

- Encryption of sensitive data
- Secure socket layer (SSL) protocol for online transactions
- Firewalls and intrusion detection systems to prevent unauthorized access
- Regular security audits and vulnerability assessments

5. Cookies and Tracking Technologies

Our website and mobile application use cookies and other tracking technologies to collect information about your browsing behavior and device. This information is used to:

- Analyze website traffic and usage patterns - Personalize your experience on our website and mobile application - Improve our services and overall customer experience

6. Your Rights and Choices

You have the right to:

- Access and review your personal information - Correct or update your personal information - Opt-out of receiving promotional emails or SMS - Cancel your milk membership or account

7. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after the effective date of any changes will constitute your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or our handling of your personal information, please contact us at:

-24Kmilkjbp@gmail.com
+91 62320091,62320090

By using our services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Privacy Policy shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

Acceptance

By accessing or using our services, you explicitly consent to the collection, use, disclosure, and retention of your personal information as described in this Privacy Policy.